Shipping Policy

* Complimentary ground shipping within 1 to 7 business days

Order deliveries will be made between 9 am – 5 pm Monday – Saturday.

Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc. VIP Number Dukan takes no responsibility for goods signed by an alternative person.

VIP Number Dukan is not responsible for damage after delivery.

All claims for shortages or damages must be reported to customer service on the day of delivery. Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.